BEFORE YOU SET OFF

Fewer questions.
More exploring.

Useful answers, from your first message to the moment you collect the keys.

12 answers

How do I request a reservation?

Choose a car and your dates, then prepare your WhatsApp enquiry. Our team confirms availability, the total price and the conditions with you. An enquiry is not a confirmed reservation.

Can I pay or confirm directly on this website?

This website helps you prepare an enquiry. No payment is taken here. Payment arrangements and confirmation are agreed directly with our team.

Can you help me choose a car?

Tell us how many people are travelling, how much luggage you have and where you plan to go. We can help you compare the models and options available for your dates.

Where can I collect my car?

You can request collection at Tangier Marina, Ibn Battouta Airport, Tanger Ville train station or Tanger Med port. The exact meeting point and any charges are confirmed before your arrival.

What if my flight or ferry arrives late?

Share your flight or crossing reference and expected arrival time. We will check the available handover arrangements. If your schedule changes, let our team know as soon as possible.

Can I request delivery to my hotel?

Yes, you can include a delivery address in your enquiry. Availability and pricing must be confirmed for your address, times and dates.

Do you have family cars or seven-seaters?

The collection includes five-seat SUVs such as the Tiguan, T-Roc and Peugeot 2008. Tell us about your passengers and luggage so our team can help you choose.

Can I request a child seat or an additional driver?

Include your requirements in your enquiry. For a child seat, tell us the child’s age and height. Our team confirms availability, required documents and any option charges.

Will the car be exactly as shown in the photo?

The images are presentation visuals. Confirm the colour, trim, equipment and vehicle to be supplied with our team before reserving.

What documents and deposit do I need?

Prepare a driving licence and an identity document. Ask about age and licence requirements, the deposit amount and how it is paid for your chosen vehicle.

What about the price, insurance and mileage?

Request a quote showing the total price for your dates, taxes, included mileage, insurance, excess and any extras. These details may vary by vehicle and rental duration.

How do I change or cancel my request?

Contact our team with your dates and reference if you have one. For a confirmed reservation, the conditions and any charges are those communicated before you agreed.

Something a little more specific?

A ferry arrival, bulky luggage, a trip with the whole family… Tell us what you have in mind.

Ask us a question
A black Peugeot 208 Hybrid in three-quarter view on a transparent background — illustrative image